Privacy policy

Go-To Plumbing & Heating is a plumbing and heating business based in Worthing, West Sussex (VAT 459361367). This site is a brochure: it exists so you can see what we do and get in touch.

What this website collects

The quote form on this site does not send anything to a server — it opens an email in your own mail app, addressed to gotoplumbingheating@outlook.com. Nothing you type into the form is stored or transmitted by this website itself.

We use Vercel Web Analytics to count page visits. It is cookieless and does not identify you personally — no advertising trackers, no consent banner needed.

When you contact us

If you call, text or email us, we keep your contact details and the details of your job for as long as we need them to do the work, honour any warranty, send you the service or gas-safety reminders you asked for, and meet our legal and accounting obligations. We never sell or share your details for marketing.

Your rights

You can ask what information we hold about you, ask us to correct it, or ask us to delete it (unless the law requires us to keep it — for example, gas safety records). Email gotoplumbingheating@outlook.com and we’ll sort it.